Collateral lending, operated as one system
The operating platform built for the whole loan book.
Give every store, appraiser, finance user, and capital partner the right workspace while ProPawn keeps appraisals, loan policy, payments, custody, compliance, and accounting on one governed record.
Structured intakeReplace WhatsApp photographs with attributable evidence
Live exceptionsWork risk, past due, payments, and filings from queues
Connected moneyTie source payment, drawer, loan, and accounting event
Physical proofSeal, scan, locate, reconcile, and release collateral
See the same platform by role
One operating model. Exactly the authority each participant needs.
Switch among the Super Admin desk, a limited partner workspace, and the customer handoff to LTV. The records and policy stay connected while the actions and visibility change by role.
Network authority
Control the book, the policy, and every exception.
See every loan and partner, manage category policy, approve exceptions, allocate capital, monitor compliance, and inspect the append-only audit trail.
20 governed operating surfacesNetwork policy and tenant controlsPortfolio, capital, compliance, and audit
Open Super Admin desk
What ProPawn manages
The entire operating loop stays connected.
Partners can grow their customer relationships without building a lending back office. Operators keep one source of truth and one set of controls.
Partner network and CRM
Onboard pawn shops, jewelers and appraisers. Track authority, customer attribution, participation and every relationship action.
One governed directoryAppraisals and certificates
Capture item specifications, photos, condition, appraiser identity, signed certificates, custody events and value history.
Proof tied to the itemLoans and capital
Apply category advance rates, monthly pricing, term choices, approval bands and capital-partner allocation from centrally managed policy.
Terms derive from policyPayments and drawers
Connect loan balances, due dates, payment evidence, reconciliation, exceptions and each user's drawer without weekend matching.
Every movement has an ownerCompliance and custody
Keep identity, required filings, holding periods, RFID custody, sealed bags, bins and append-only audit history on the record.
Evidence before interfaceMarkets, risk and recovery
Compare positions with market evidence, watch concentration and loan-to-value drift, then carry defaults into controlled recovery.
One policy layer across the networkAccess by role
One platform. Different authority.
The principal operator controls the network. Partner businesses work from limited tenant portals against shared records and policy. Capital, finance, compliance, staff, and customer accounts receive only the data and actions their jobs or relationships require.
Inspect the permission matrixSuper Admin
Full book, network policy, approvals, rates, permissions, capital, compliance and audit visibility.
20 / 20operator surfaces
Partner shop
Own customers, appraisals, loan proposals, certificates, participation and settlements. No network-wide book or capital controls.
Own tenantlimited portal
Appraiser and staff
Item intake, valuation, custody and assigned customer work. Money, accounting and policy changes stay locked.
Assignedrecords only
Capital partner
Own commitment, deployed capital, dry powder, categories and performance. Customer identity and other partners remain invisible.
Redactedfinancial view
One item lifecycle
Every handoff writes back to the same record.
The partner and Super Admin do not calculate from competing screens. Certificates, market adjustments, lending parameters and custody events come from the same platform controls.
Partner intake
Customer, category, specifications, condition and photographs.
Appraisal
Market evidence and policy adjustments produce a reviewable value.
Certificate
Signed item identity, appraisal, ownership and custody history.
Loan options
Advance rate, monthly pricing and terms derive from central policy.
Service and custody
Payments, reminders, balances, physical location and audit events.
Redeem or recover
Release the item or move a default into governed recovery and sale.
Compliance and physical control
The legal record and the item move together.
ProPawn is designed to collect the transaction identity, item description, ownership declaration, government ID evidence, signature, thumbprint or approved biometric evidence, hold status, law-enforcement reporting receipt, and physical custody trail required by the configured jurisdiction. Final forms and agency connections remain subject to counsel and agency approval.
Seal, locate, scan, release.
Each movement records the authenticated user, time, item, tag, location zone, state change, and reason.
Identity and transaction form
Capture the required customer, identification, physical-description, item, ownership, and disclosure fields once, then preserve the signed record and ID image.
Law-enforcement reporting adapter
Prepare the jurisdiction-approved export or electronic filing, record delivery status and agency receipt, and surface retries or exceptions. No unsupported direct API is assumed.
Hold and release controls
Start the statutory hold clock, block unauthorized movement or alteration, retain required records, and require a named approval before release, redemption, or sale.
Low-cost phone scanning
Android staff can scan NDEF NFC tags from the installed PWA. iPhone staff can open an authenticated tag link or scan a QR code; a native iOS app can add controlled Core NFC later.
Seal and identify
Bind the item record to a tamper-evident bag or bin carrying NFC and QR identifiers.
Place and scan
Scan at intake, cage placement, transfer, inspection, redemption, and release.
Reconcile exceptions
Flag duplicate tags, wrong locations, broken seals, expired holds, and missing scans for named review.
Add UHF only when needed
Phone NFC is ideal for one-item workflow control. Add dedicated UHF readers only for cage-scale bulk inventory sweeps.
Recommended pilot: tamper-evident bag or bin labels with NDEF NFC plus QR, server-signed custody events, Android PWA scanning, iPhone tag-link and QR fallback, and optional UHF after measuring whether bulk cage reconciliation justifies dedicated hardware.
Open custody workflowOpen compliance workflowLooking for a price, appraisal or loan?
That customer experience lives at LTV Marketplace.
ProPawn is the operating platform behind the network. LTV is the public destination for hard-asset markets, item appraisals, certificates, loan options and customer accounts.
Partner onboarding
Bring the customer relationship. ProPawn brings the operating system.
The partner path is designed for pawn shops, jewelers and qualified appraisers that want to originate and service more collateral business without building the platform themselves.
Apply
Business identity, service area, specialties, licensing and operating contacts.
Set authority
Categories, appraisal guardrails, approval bands, custody steps and user permissions.
Configure the tenant
Brand, domain, customer terms, language, notifications and settlement details.
Start with a pilot
Run approved records through the complete workflow, verify controls and expand after sign-off.
See the platform from both sides.
Enter as the principal operator, open the limited partner portal, or begin partner intake.